The main question we tried to answer was:
“What steps do users take when decorating/redecorating a space and how do they feel about the
process?”
After conducting 5 interviews we noticed a similar pattern: all users pointed out common
blockers such as lack of time and lack of inspiration. At the same time, it was obvious that
working from home inclines people to redecorate for one reason or another. We also uncovered
that people rarely use digital tools, for example no one mentioned any of the competing interior
design apps, however three out of five people directly mentioned that they would love to have a
better way of visualizing things within the space.
With user interviews completed, we went on to create the User Persona of
Gene Willis, age 32, who works as
a Copy Editor.
Gene has an odd-shaped apartment which creates a lot of space constraints so
it is necessary to be very cautious about the size and shape of the furniture. Their work keeps
them busy; its hard to find time for decorating even though they are tired of
looking at the same walls every day.
Building up Gene’s personality based on the real users’ feedback helped us better understand who
we are designing for:
a busy professional who probably spends more time at home recently and
looking for a quick and efficient way to refresh a space.
After distilling pains and gains we were able to finally define our user’s problem.
We observed that Gene struggled with interior decorating because of a busy schedule and lack of
inspiration which prevented them from even starting their project.
So we asked the ultimate question:
How might we provide
interior design enthusiasts with an efficient way to visualize
design so they can get to a final look faster based on decreased time spent defining a layout
and finding desired items?
During our review of competiting apps, we discovered they lacked the all-in-one functions that we wanted in our app
With the information we gathered from competing apps, we were able to ideate and decide the two key features of our app:
To demonstrate our app flow, we created this story board
We kept our user flow straightforward, while sticking to our core features to maintain the ease of use of our app.
We first began the prototyping process with the majority of us splitting
up and sketching out a portion of the user flow. These were then handed off to one person to
create our first low fidelity prototype by stringing them together though InVision.
Since the creation process was so broken up, this led to some issues of consistency and
ambiguity around certain features during our initial user tests which we fixed by designing our
wireframes with the material theme.
For the digital prototype, we focused on onboarding, project creation options, workspace
features and social and collaboration options. Our onboarding process included an animated
splash screen as well as some coaching screens as well as a preferences quiz and an overlay for
the home screen explaining how to create a new project.
There are three very in depth methods for creating a project: using a template based upon the
style and type of room being designed, using a camera to capture the walls of the room being
designed, or by manually entering in the room’s dimensions.
Once in the workspace we are able to toggle between a 2D and 3D view of the room, add
furnishings to the room which additionally links to online listings for the furniture, invite
other users to help you design your workspace through email, and share your design with other
users by publishing it to the shared designs page.
Through our next iteration of user testing we discovered that we had some dead end screens or
screens that couldn’t be accessed again if skipped the first time, such as the personality quiz,
so we added a back button and a few additional screens like the settings page.
We also worked to bring the digital model up to high fidelity by adding pictures and copy
writing over old placeholders.
During testing we had users complete a series of tasks. We started by
having them navigate through the sign in experience, then we had them go through the process of
creating a new room layout, and lastly we had them share that room.
During our rounds of user testing we quickly discovered a few huge design oversights.
The first was the navigation. Some users found the initial navigation to be a bit confusing as
the home and shared page looked the same as well as the bottom nav bar always being the same
color no matter what page you were on. We fixed this by having it change color depending upon
what page you’re on to more clearly show the user where they were. We also opted to add a label
to the create a room button to reduce confusion with the purpose of the FAB.
Secondly, users found our use of the heart icon confusing.
Most
users
associated hearts with liking or favoriting things, not as a share button.
We fixed this by
changing out the heart for the more standardized share icon.
Overall we were happy with how the app came together, especially with the
limited time frame.
If we have the chance to improve upon the work we’ve done we’d like to: